Last updated: April 2026
foreverprint is a trading name of Natch Limited, a company registered in England and Wales under company number 09493377, whose registered office is at Regina House, 124 Finchley Road, London NW3 5JS. This website (foreverprint.com) is operated by Natch Limited.
You can contact us at hello@foreverprint.com or by post at Regina House, 124 Finchley Road, London NW3 5JS. References in these Terms to "we", "us" and "our" refer to Natch Limited trading as foreverprint.
These are the terms and conditions on which we supply personalised wedding stationery to you. By placing an order through this website, you agree to be bound by these Terms. Please read them carefully before ordering.
Before you add an order to your basket, we show you on screen exactly how your artwork will be printed — at the size you have chosen, positioned as it will appear on the printed piece. Adding the order to your basket is your approval of what you see there. We print what was shown on that screen.
When you complete payment, this constitutes an offer to purchase from us. A binding contract is formed when we email you confirmation of your order.
Because every order is printed to your own artwork, production begins shortly after payment. If you need to cancel or change an order, contact us at hello@foreverprint.com as soon as possible quoting your order reference. We will give a full refund if we receive your request before your file has gone to press. Once printing has begun we cannot refund a personalised order.
We print the artwork you supply. Checking spelling, grammar, dates, names, addresses and layout is your responsibility, and the on-screen preview shown before you add the order to your basket is your opportunity to do so.
Our checks are technical, not editorial. We verify that the page size matches the size you ordered, that image resolution is high enough to print well, and that bleed and crop marks are correct, and we will contact you if something would cause a poor result. We do not check or amend the content of your design.
Reprints required because of an error in supplied artwork will be charged at full price. If we print something other than what was shown to you on screen, we will reprint it at our cost.
All prices on the website are shown including VAT at the prevailing UK rate (currently 20%). VAT is itemised separately at checkout.
Payment is taken in full at the time of order placement via Stripe. We accept all major debit and credit cards. We do not store your card details — these are handled directly by Stripe under their secure payment processing.
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers normally have a 14-day right to cancel online orders. However, this right does not apply to goods that are made to your specifications or are clearly personalised (regulation 28(1)(a)).
As all our wedding stationery is personalised to your order, the standard 14-day cancellation right does not apply once we have begun production. You may cancel for a full refund at any time before your file has gone to press. For our full returns and refunds approach, please see our Returns Policy.
We deliver to addresses within the United Kingdom. Estimated delivery timescales are shown at checkout and start from the date you place your order.
Risk in the goods passes to you at the point of delivery. Title in the goods passes to you once we have received payment in full (which, as payment is taken at order placement, is normally before delivery).
If you upload artwork or designs to our website, you confirm that you own the rights to that artwork or have permission to use it for printing. We do not claim any ownership of artwork or designs you supply.
You agree to indemnify us against any claims arising from artwork you supply that infringes a third party's copyright, trade mark or other intellectual property rights.
Our own website content, designs, layouts, and brand assets remain our property and may not be reproduced without permission.
If your invitations arrive damaged, faulty, or differ from the artwork you approved on screen, please contact us at hello@foreverprint.com within 7 days of delivery, with photos of the issue. We will reprint at no charge or refund the affected items at our discretion. This does not affect your statutory rights under the Consumer Rights Act 2015.
We are responsible for losses you suffer caused by us breaking these Terms unless the loss is unexpected, caused by a delaying event outside our control, avoidable, or a business loss.
Where we are liable, our total liability to you for any single order is limited to the amount you paid for that order. Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any matter for which it would be illegal to limit liability.
We process personal data in accordance with our Privacy Policy, which forms part of these Terms.
We may update these Terms from time to time. The version that applies to your order is the version published on our website at the time you placed the order.
These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the English courts. If you are a consumer resident in another part of the UK, you may also bring proceedings in your local courts.